Returns and Replacements

Your satisfaction is important to us. If you are not 100% satisfied with your purchase, we’ll find a solution for you! See what applies to the type of products you’ve purchased.


*Please note that the return policy has been updated on October 20th

Exchange for a Golf Avenue store credit

Pre-loved golf clubs

Any purchased golf club that is not listed under the condition “New” within 30 days of receipt.

Exchange for a Golf Avenue store credit

Brand new golf clubs

Any purchased golf club that is listed under the condition “New” within 30 days of receipt.

Exchange for a Golf Avenue store credit

*

*If it has been removed from its original packaging, a minimum of 20% restocking fee will be applied.

Clothing, footwear and accessories

Any items within 30 days of receipt.

Exchange for a Golf Avenue store credit

**

**The item’s original tags must still be on, it must not have been worn or used and it has to be returned in its original packaging.



How to make a return

To get a return authorization and instructions, please contact one of our customer service representatives. They’ll gladly assist you!



Contact Us


We will provide prepaid shipping documents, but any shipping and insurance fees and will be deducted from your refund in store credit.

*International shipments are not subject to returns (Alaska, Hawaii, Puerto Rico and any other countries outside of Canada and USA)

* We only allow one refund in store credit per product category per year


Additional fees are not eligible for a refund or credit:
Outbound and inbound shipping costs - Including Expedited 3 Days option
Coupons, discount codes and promotions



Additional details

  • Golf Avenue reserves the right to refuse a return or apply a restocking fee to the returned item(s) if the item(s) is not returned in the same condition and packaging that it was sold in. The restocking fee of a minimum of 20% will be decided upon inspection of the club's condition and the delay of the return.
  • Unless the return is initiated due to an error caused by Golf Avenue, a defective product or an item purchased with a promotion such as Free Shipping, the customer is responsible for covering return shipping fees and insurance. We strongly suggest obtaining a tracking number when shipping a return.