What payment methods do you offer?
Cheques, wire transfers or Golf Avenue credit (20% trade-ins bonus!) are the payment methods we use on all trade-ins.
How promptly will I receive payment?
Payments are made 5-10 business days after the reception of the clubs at our warehouse.
How do I ship my golf clubs?
When you have completed adding clubs for trade-in, simply follow the instructions to complete shipment. Our system ill automatically generate a pre-paid shipping label for you. If your trade-in total is over $100, shipping will be free! If not, you will be charged a $15 shipping fee that will be deducted directly from your trade-in.
Who decides how much my golf clubs are worth?
Our catalog is updated monthly to offer to best trade-in prices on the market! Prices are based on multiple of factors such as year of introduction, demand, popularity and competitor prices.
How frequently do club values change?
Trade-in values are reassessed on a monthly basis.
What happens if the clubs I send do not meet the minimum condition requirements?
We cannot accept damaged or counterfeit clubs, with loft and lie adjustments +/- 3 of OEM standards, nor shortened/lengthened shafts of more than 2 inches. Any non-sequential iron sets with less than 5 clubs and without a 9 iron do not qualify for trade-in. All clubs with a rattle in the head will be rejected. Golf clubs that are not accepted can be shipped back to the customer ($15 fee applies).
I have really old golf clubs that show a lot of wear, can I trade them in?
Golf clubs are made to be hit! We understand that after a few years, your club might have a few scratches and show a little bit of wear. We will accept your trade-ins as long as your clubs are free of skymarks, dents or any other significant flaws and are in good enough condition for resale. If not, we will unfortunately have to refuse them.
Can I trade-in clubs that aren’t in the PGA of Canada trade-in database?
If a model is not listed in our catalog, please contact us. We will do our best to find its trade-in value and add it to our platform (please note some models cannot be traded-in as there might be no demand for it).
Can I use my Golf Avenue credit on a purchase before my clubs are received and inspected at your warehouse?
Unfortunately, no. You will be able to use your Golf Avenue credit after we receive and inspect your clubs at our warehouse. Golf Avenue credit will be sent by email within 5-10 business days after their reception at our warehouse.